Fedex allows us to provide an enhanced shopping experience for our U.S. customers and non-U.S. customers. When you place an international order at Entos website, your transaction will be with Fedex, but your Entos Customer Service Representative will be glad to assist you with your needs. Feel free to reach our Customer Service team at contact@entoslingerie.us  or call us at +52 477 729 1834.

---Shipping times will be around 4-7 Business days 

Damaged Order or Wrong Item
If your order arrives damaged or is otherwise incorrect, please contact us contact@entoslingerie.us  or call us at +52 477 729 1834. Your Entos Customer Service Representative is here to help.

Exclusions
We have certain exclusions to exchanges or returns in the case of personalized products and those considered as underwear and/or lingerie.

STEP 1 Take your clothes and individually place them in a container with water at room temperature

STEP 2 Add a little colorless soap or detergent to the container with water.

STEP 3 Gently soak the clothes tightening them and wash delicately

STEP 4 Shake the garments without squeezing them.

STEP 5 Finally hang the garment on a hook in the shade